Returns & Exchanges
At VETCHY, we want you to love your style. If you aren't completely satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery for all unworn items in original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Choose between a refund to your original payment method or an instant store credit, then download and print your prepaid shipping label.
Package Your Items
Place the items in their original bags with tags attached and secure them in the shipping box, ensuring the new return label is clearly visible.
Drop Off and Track
Hand your package to the designated carrier; once our warehouse receives and inspects your return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing