Frequently Asked Questions
Everything you need to know about your VETCHY experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-7 business days. We also offer expedited shipping options at checkout if you need your pieces sooner.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, VETCHY ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I care for my VETCHY garments?
To maintain the quality of your clothing, we recommend washing in cold water on a gentle cycle and hanging to dry. Specific care instructions can be found on the inner garment label.